Privacy Policy
This Privacy Policy explains how Lumen Studio 49 processes personal data in connection with product photography services, website inquiries, booking arrangements, private galleries, and file delivery. It applies to visitors, prospective clients, and clients who use the site or communicate with us about a session.
Contact Information
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing activities. You may also object to processing based on legitimate interests where that ground is used.
To protect privacy, we may ask for information needed to verify the requester and understand the request. If a request cannot be fully granted, we will explain the reason where the law requires us to do so.
We keep personal data only for as long as needed to handle inquiries, complete bookings, deliver edited files, maintain business records, and meet legal obligations. When data is no longer required, we delete it, anonymize it, or archive it in a limited form where retention is necessary for compliance or dispute handling.
The updated version will apply from the date it is posted unless a different effective date is stated. If a change is material, we will take reasonable steps to draw attention to it through the website or direct communication where appropriate.
Data We Collect
We may process contact details, inquiry content, booking information, product and shot-list details, reference materials, payment-related records, communication history, gallery access data, and technical data such as device and browser information. Where needed for the session, we may also process business image usage notes and product delivery information provided by the client.
How We Collect Data
We receive data from website forms, email, phone calls, planning calls, and other direct communications. We also collect information from proof gallery and delivery gallery interactions, from files and instructions submitted for the session, and from limited technical records generated when the website is used.
Cookies We Use
We may use session cookies, persistent cookies, and similar technologies for site operation, security, preference storage, and basic performance measurement. These tools help maintain forms, support private gallery access, and understand how the site is used.
Cookie Controls
You can manage cookies through your browser controls and, where available, through on-site preference tools. If cookies are blocked or removed, certain features such as form handling, session continuity, or gallery access may be affected.
How We Use Data
We use personal data to respond to inquiries, review product counts and styling needs, prepare quotes, arrange product delivery or session planning, confirm sample setups, produce and edit images, provide private gallery access, deliver final files, manage payments, keep records, maintain site security, and meet legal or accounting obligations.
Service Providers
We may share personal data with service providers that support website hosting, communication tools, file delivery, payment processing, and related technical services. These parties are expected to use the data only for the services they provide and to protect it under appropriate confidentiality and security obligations.
Legal Disclosures
We may disclose personal data when required to comply with law, a court order, lawful request from public authorities, or to protect our rights, clients, or operations. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims.